Privacy Policy
Privacy Policy
Last Updated: August 2026
BRENEL respects your privacy and is committed to handling personal information responsibly.
Information We May Collect
When you browse our website, place an order, or communicate with us, we may collect information including:
- Name
- Email address
- Telephone number
- Shipping and billing addresses
- Order and purchase information
- Customer support communications
- Website and device interaction information
Payment Information
Payments are processed through available third-party payment service providers.
Payment information may therefore be handled according to the security and privacy practices of the applicable payment provider.
How We Use Information
Information may be used to:
- Process and fulfill orders
- Arrange shipping and delivery
- Send order and tracking notifications
- Provide customer support
- Maintain website and transaction security
- Help detect suspicious or fraudulent activity
- Improve our website, products, and services
- Understand customer shopping activity
- Provide promotional communications where permitted
Service Providers
Necessary information may be shared with trusted providers that support payment processing, fulfillment, shipping, website technology, analytics, and customer service.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, improve performance, and support relevant marketing activities.
Information Security
We use reasonable administrative, organizational, and technical safeguards designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Your Privacy Choices
Depending on your location, you may have certain rights relating to access, correction, deletion, or specific uses of your personal information.
You may unsubscribe from applicable promotional emails using the unsubscribe option included in the message.
Changes to This Policy
This Privacy Policy may be updated periodically as our website, services, or business practices change.